Privacy Policy

Effective Date: July 2026

Garden Solution Landscapes (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

Information We Collect

When you contact us or request a quote, we may collect personal information including:

Full name
Phone number
Email address
Property address (where applicable)
Details about your project or requested services
Any photos or documents you choose to provide
Any other information you voluntarily submit through our website, email or phone.

We may also collect limited technical information such as your IP address, browser type, and pages visited through cookies or website analytics.

How We Use Your Information

We use your information to:

Respond to enquiries and quote requests
Provide landscaping, gardening and property maintenance services
Schedule appointments
Communicate with you regarding your project
Improve our website and customer experience
Meet our legal and business obligations

We only collect information that is reasonably necessary to provide our services.

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with:

Employees or contractors working on your project
Trusted service providers who assist us with operating our business (such as website hosting or email services)
Government authorities where required by law.

All third parties are expected to protect your information appropriately.

Cookies and Analytics

Our website may use cookies and analytics tools to help us understand how visitors use our website.

Cookies help improve website performance and user experience. You can disable cookies through your browser settings if you prefer.

Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.

While no online system can guarantee complete security, we use appropriate safeguards to protect the information we hold.

Access and Correction

Under the Privacy Act 2020, you have the right to:

Request access to your personal information
Request correction of inaccurate or outdated information

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Garden Solution Landscapes

Email: info@gardensolutionlandscapes.nz

Phone: 021 023 45237

Address: 15 Pupuke Road, Birkenhead, Auckland 0626